Frequently Asked Questions

Browse courts at /courts, choose your sport and area, select an available time slot, and complete checkout. You'll receive an instant confirmation email.

Yes, you can book same-day as long as there are available slots. The cutoff for same-day bookings is 30 minutes before the slot starts.

We accept Visa and Mastercard for online payments. You can also choose 'Pay Cash on Arrival' — the venue will confirm your booking within an hour.

Go to My Profile → Bookings and click 'Cancel' on your upcoming booking. Cancellations made 3+ hours before the slot receive a full refund. Within 3 hours, no refund is issued.

All coaches submit their qualifications, certifications, and ID for manual review by our team. Only verified coaches appear on the platform.

Yes — browse coaches, choose your preferred coach, and book a session directly from their profile. You can also message coaches before booking.

After verifying your identity, go to Marketplace → Create Listing. Upload photos, set your price, and your listing will be live within 24 hours.

We require ID verification for all sellers. Payments for equipment are handled peer-to-peer — we recommend meeting in public places and inspecting items before paying.

The first 6 months are completely free for all providers. After that, an annual subscription fee applies — payable in January/February each year.

For card payments processed through SportSpace, a commission is automatically deducted before transfer to your account. For cash payments, commission is collected at month-end.

Typically 2–3 business days. We'll email you when your listing is live.

Yes — after creating a user account, you can also register a provider profile. Both operate under the same login.

You earn 50 points per booking, 25 points for writing a review, and bonus points for referrals and milestones. 100 points = 1 JOD, redeemable at checkout.